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labjack U12 is not working

labjack u12

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3 replies to this topic

#1 santhosh

santhosh
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Posted 17 October 2013 - 04:28 AM

Hello Sir/Ma'am,

 

My labjack U12 bulb is not getting power on and ny labview file which is integrated with u12 i found  a statement in error box their is no labjack found. then i checked in labjack website about hardware troubleshooting and i checked with LJ test window i observed Lj test fails all except “OS Version” and “Driver Version”, know what i have to do to rework my labjack.... can u please suggest me how to solve this problem... Please reply me ASAP...

 

Thank you...

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#2 LabJack Support

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Posted 17 October 2013 - 09:43 AM

Sounds like you found the U12 Hardware Troubleshooting page:

 

http://labjack.com/s...troubleshooting

 

So it sounds like you have case #1:  No LED activity at power-up.  Did you check +5V with a DMM?



#3 santhosh

santhosh
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Posted 17 October 2013 - 09:21 PM

Thank you for your response...

 

i checked supply with DMM, i observed +5v supply is their in labjack... Can u tell me how to solve this problem...

 

I am waiting for your reply...



#4 LabJack Support

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Posted 17 October 2013 - 10:37 PM

Most likely your microcontroller has been damaged.  Contact [email protected], and we can send you a new microcontroller or otherwise arrange for an RMA.





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