Installer issues - No Drivers and blocking process.
Posted 04 July 2013 - 11:49 PM
Posted 08 July 2013 - 03:13 PM
I have Windows 8 64 bits (on a virtual machine).
When I try to install LabJack-2013.6.04.exe, the installation process is blocked.
"Part of Logos (32 bits)" is the process that block the installation.
If I kill this process, I can finish the installation but I get some error messages.
Now if I insert my LabJack, I see that no driver is installed.
(In Device Manager - LabJack U6)
If I install the driver manually (by uncompressiong LabJack-2013.6.04.exe)
The driver (....\LabJack-2013.6.04\$_OUTDIR\LabJacka64) is detected, but I have an error "The system cannot find the path specified).
I don't see this problem with other drivers/devices (no specific problems).
Running LVRunTimeEng.exe directly does not work.
I am not sure what "Part of Logos (32 bits)" is, since I don't believe it is something directly listed in the files we install.
Can you give us more information (possibly a screenshot) of when the error occurs? Does it happen only when Additional Applications are selected? I am also curious if our installer here works for you, as it is a basic installer that contains just the driver. What kind of virtual machine is it? They sometimes have issues with things like USB drivers.
Posted 09 July 2013 - 06:07 AM
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